Privacy Policy
OVERVIEW
This Privacy Policy describes how Fragz Szn (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website. By using this website, you agree to the terms of this Privacy Policy.
SECTION 1 - INFORMATION WE COLLECT
When you visit our store, we collect the following types of information:
- Personal Information: This may include your name, billing address, shipping address, payment details, email address, and phone number when you make a purchase or attempt to make a purchase.
- Device Information: We automatically collect data about your device, including your IP address, browser type, time zone, and browsing behaviour on our site.
- Order Information: When you place an order, we store your order history, shipping details, and payment confirmation details.
SECTION 2 - HOW WE USE YOUR INFORMATION
We use the information collected to:
- Process and fulfill your orders, including shipping and payment confirmation
- Communicate with you about your order, shipping updates, or customer service requests
- Detect and prevent fraud or illegal activity
- Improve and optimise our website for a better user experience
- Provide targeted advertising or marketing communications (with your consent)
SECTION 3 - CONSENT
By providing your personal information to make a purchase, verify your payment method, arrange for delivery, or return a purchase, you consent to our collection and use of this information for that specific purpose.
If we ask for your information for a secondary purpose, such as marketing, we will ask for your explicit consent or provide an option to decline.
SECTION 4 - DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.
SECTION 5 - SHOPIFY
Our store is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform to sell our products and services. Your personal data is stored through Shopify’s secure data storage, databases, and the Shopify application.
- Shopify stores your data on a secure server behind a firewall.
- Payment data is encrypted through PCI-DSS (Payment Card Industry Data Security Standard).
For more information, please refer to Shopify’s Privacy Policy: https://www.shopify.com/legal/privacy.
SECTION 6 - PAYMENT SECURITY
All direct payment gateways adhere to PCI-DSS standards as managed by the PCI Security Standards Council.
Your credit card details are encrypted during transmission and are not stored on our servers.
SECTION 7 - 3RD PARTY SERVICES
We may use third-party service providers (such as shipping companies, payment gateways, or marketing platforms) to complete transactions and deliver your orders. These providers will only collect and use your data to the extent necessary to perform their services.
Some providers may operate under different privacy policies. We encourage you to read their policies if you have concerns.
SECTION 8 - COOKIES
We use cookies to improve your experience, remember preferences, and track site analytics. Cookies may also be used for targeted advertising.
You can disable cookies in your browser settings, but some site features may not function properly.
SECTION 9 - 3RD PARTY LINKS
Our website may contain links to other websites. We are not responsible for the privacy practices of these sites and encourage you to read their policies.
SECTION 10 - DATA RETENTION
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.
SECTION 11 - YOUR RIGHTS
Depending on your jurisdiction, you may have rights to:
- Access the personal data we hold about you
- Request corrections to your personal data
- Request deletion of your data (subject to our legal obligations)
- Withdraw consent for marketing communications at any time
To exercise these rights, contact us at fragzszn@gmail.com
SECTION 12 - SECURITY
We take reasonable precautions to protect your data and follow industry best practices to ensure your personal information is not lost, misused, accessed, disclosed, altered, or destroyed.
SECTION 13 - CHANGES TO THIS POLICY
We may update this Privacy Policy at any time. Changes take effect immediately when posted. Please review this page periodically to stay informed about how we protect your information.
SECTION 14 - CONTACT INFORMATION
If you have questions about this Privacy Policy, please contact us at:
Email: fragzszn@gmail.com
Business Name: Fragz Szn
